Lia unit

Shipping time will be 7-10 business days (excluding weekends and holidays)

Please allow 3 days to process your order. Tracking will be sent once your order is processed. 

Items may still arrive before 7 days depending on what day you order your items.

NO REFUNDS/ALL SALES ARE FINAL

Damages and issues

We have a 10 day policy to notify us within 10 days of receiving your items to contact us if any of your items have been damaged, or if your order is incorrect. You can contact us at extremidees@gmail.com. Must provide order number via email.

Once your email is received we’ll send you instructions on how the issue will be resolved. Items sent back to us without first sending a email will not be accepted. 

You can always contact us for any return question at extremidees@gmail.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
NO REFUNDS.

We will notify you back if we received an email about any issues but there will be NO REFUNDS. If items were damaged we will be more than happy to assist you though we are not responsible for carrier issues while being delivered.

If decided  you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Deposits

Deposits for any products are NON refundable, this includes bundles, wigs, custom wig services, and color or specialty cutting services. Once deposit is made you have an additional 2 weeks (14days) to pay off your services. If a later pay time is discussed a form will be sent to you for signature. If payment is not sent in full by the 14 days or date discussed product is eligible to be sold. NO DEPOSIT REFUNDS, NO HOLDS on products that have already been serviced and not paid. ZERO EXCEPTIONS